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AI customer support

Customer support is everything.

We answer your customers 24/7, in their own language. Then we turn every conversation into a weekly report: what they ask, what’s missing, what to improve.

24/7 · Italiano · English · 中文 · nothing to install

conversation → signal live
Do you ship to Germany?
Yes — we ship across the EU, delivery in 2–4 days.
signal · 7 EU-shipping questions this week → surface it on the homepage
24/7/365always answering
3languages · IT EN 中文
simultaneous calls
52reports a year
0software to install

How it works

From conversation to growth.

01

We answer

Voice, chat and email — 24/7, in the caller’s language, grounded in your real business info. No queue, no missed call.

02

We learn

Every conversation becomes telemetry and customer knowledge: the questions, the objections, the things people ask for that you don’t offer yet.

03

You improve

Every week you get a concrete analysis — exactly what to fix in your product or service, ranked by how often it came up.

The weekly report

Every week, what to improve.

Most support tools close the ticket and forget it. We read every conversation and hand you a short, ranked list of what your customers are actually telling you to change.

app.azothops.com — weekly report sample
conversations128▲18%
solved alone87%
voice min412
delivery times (22%) → show an EU estimate on the homepage
11 night calls answered in 中文 → tell customers you're 24/7

Included in every plan

Everything you get.

Always on

Voice, chat and email, 24/7/365. Never busy, never on holiday, never sick.

Three languages

Italiano, English, 中文 — every customer in their own language.

Your data, not generic answers

Trained on your price lists, catalogue and policies. Updated every night.

A dedicated number

For your business cards, your site, your WeChat.

The weekly report

What they ask, what's missing, what to improve. Every Monday.

You stay in control

It never improvises: when a human is needed it takes name and number and hands over to you. You decide what it may say.

Fast launch

Guided setup: send your price list and catalogue, live in days.

Serious privacy

GDPR. Your data never trains models and is deletable anytime.

Do the math

Less than a part-time receptionist. Much more.

Part-time receptionistAzothOps
Monthly costtypically €800–1,200from €690
Languagesonethree (IT · EN · 中文)
Hoursoffice hours24/7/365
Holidays & sick daysyesnever
Simultaneous callsone at a timeall of them
Tells you what to improvenoevery week

Pricing

Simple. Choose and go live.

Growth

€690 /mo€6.900 /yr
annual: 2 months free= €575/month · 2 months free
  • Voice + chat + email — IT + EN + 中文
  • 800 voice minutes / mo, then €0.30/min
  • Weekly report + dedicated number
  • Nightly data refresh
Start

Partner

€2.580 /mo€25.800 /yr
annual: 2 months free= €2,150/month · 2 months free
  • Everything in Growth
  • 2,800 voice minutes / mo, then €0.25/min
  • Integrations (ERP, CRM)
  • Monthly review + priority report
Start

Enterprise

from €17.900 /moLet’s talk
  • Multi-site & enterprise volume
  • Custom minutes (10,000+)
  • Dedicated account manager + SLA
  • On-site onboarding & training
Let’s talk

+ one-time setup €369, Crescita only — included in Partner & Gruppo · Annual: pay 10 months, get 12 · First 30 days: if it doesn’t convince you, you don’t pay · VAT excl. · cancel anytime

FAQ

Clear answers, no surprises.

How long does it take to go live?

A few days. You send us your price list and catalogue (PDF, CSV or your website), we configure the agent together, you test it, it goes live. One-time setup: €369, included in Partner and Gruppo.

Do I need to install anything?

No. No software, no hardware. A number to forward your calls to and, if you want, chat on your site.

What if the agent doesn't know the answer?

It never improvises. It takes a name and number and hands over to you or your contact. Every unanswered question lands in the weekly report, so together we close the gap.

What happens to my data?

It stays yours. Handled under GDPR, never used to train models, deletable whenever you want.

What if I go over my included minutes?

The agent keeps answering: you pay only your plan's overage rate, and we alert you at 80%. No cutoff, no bill surprises.

Can I cancel?

Anytime, no penalties. And in the first 30 days you pay nothing at all — no subscription, no setup.

Start

Book a 15-minute demo.

First 30 days: if it doesn’t convince you, you don’t pay.

1Book the demo
2Send price list & catalogue
3Live in days
sending…

GDPR · EU servers · your data never trains models · cancel anytime